PARAMEDIC OPS / WORKFORCE
WorkforceKeep your people growing.
Support agency-led education, employee development, field training, and mentorship. Start with the modules your agency needs and keep ongoing learning close to the work.
For agency training leaders, employees, FTOs, preceptors, mentors, and trainees.
THE COMPLETE FEATURE OVERVIEW
What’s inside Workforce.
Explore the tools by workflow. Features shown depend on your roles, enabled modules, and agency configuration.
Your agency, your modules
Internal education can stand on its own.
- Agency-specific Workforce workspaces
- Internal Development / CME independently configurable
- Mentorship independently configurable
- Optional Field Training under its applicable licensing rules
- Employee, trainee, FTO / preceptor, mentor, and administrator roles
- Training access without requiring an FTO role
Agency-led classes & recurring training
Organize the education your agency delivers to its own people.
- Create agency classes with training dates and due dates
- Class descriptions and recorded training hours
- Monthly recurring training occurrences
- Separate completion records for each occurrence
- Carry-forward of materials and active employee assignments into supported recurring classes
- Agency class directories and individual class workspaces
Learning materials
Keep the learning content close to the assignment.
- MP4 and WebM class videos
- Video playback inside the software
- PDF slide materials
- Embedded slide viewing and slide navigation
- Class-specific supporting materials
- Materials accessible from the employee’s training workflow
Assignments & completion evidence
See the work assigned and retain the evidence of completion.
- Assign employees to agency classes
- Employee access to assigned training
- Training completion records
- Completion date and recorded hours
- Notes and the identity of the recording user
- Independent history for recurring monthly training
Field-training programs
Optional tools for a structured transition into independent practice.
- Agency training programs and provider levels
- Trainee records, positions, and training phases
- Trainee and FTO profiles
- Active-trainee rosters
- Training-team directory and FTO eligibility review
- Program criteria and objectives
- Training-document and criteria administration
Field-training schedules & shifts
Keep the people and the training shift connected.
- Trainee availability
- Training schedules and shift requests
- Administrator calendars and request review
- FTO schedules and trainee-specific views
- Start a scheduled shift or create a manual training shift
- Active training-shift workspaces
- Trainee access to personal training and objectives
Observation, feedback & review
Make field-training progress reviewable and useful.
- Shift observations and call records
- Daily observation reports
- Trainee acknowledgment of daily reports
- FTO feedback
- Review queues and report detail views
- Authorized FTO and call-record corrections
- QA/QI review of field-training calls
- Critical-safety criteria configuration
Mentorship & continued development
Support professional growth beyond the formal training shift.
- Agency mentorship workspace
- Mentor relationships
- Shared development goals
- Mentorship check-ins
- Dedicated mentor access
- Mentorship configurable separately from internal classes and Field Training
SEE THE EVERYDAY IN ACTION
A closer look
at Workforce.
Explore the agency workspace, recurring crew education, and class materials.
An 18-second captioned walkthrough using presentation copies of application screens and illustrative Well Staffed Ambulance LLC records.
LET’S TALK ABOUT YOUR OPERATION
See Workforce
with your team in mind.
Tell us about your workflow and the capabilities you’re looking for.
Request a Workforce demoEXPLORE THE REST OF THE SUITE